Saving time and resources at the best price for our customers is the original intention of our platform and our dedicated Customer Service Team.
After Order Creation
We pay attention to suppliers’ quotations throughout the process, provide you effective selecting and guidance recommendations to get the best price, help you reduce human resource costs, coupled with our expertise to make the matching more accurate. Meanwhile, we also consider budget – an important factor – as matching data.
Imagine, if your team was taking time to look for suppliers on your own, you would have to select among a wide range of suppliers those whose quality and price are in line with your standard. However, at BusHunter, we make use of a wide range of supplier resource in Europe, Big Data, as well as abundant team experience, forming a set of matching abilities which are standard and efficient. Once the budget is given, we will provide you solutions to reach the best price.
From the beginning to the end of order service
Customer Service Team follow up the tour groups during the whole process, which will reduce the heavy work of your operator staff. Also, we, on behalf of you, communicate with the suppliers on all the doubts occurred during the tours, reducing communication costs inside your organization. If anything happens, do not hesitate to contact us directly. We are here for you. Your satisfaction is our daily obsession!
Being it normal tour groups or VIP groups with a higher level, we have a set of workflows that correspond with clients’ various needs. At this stage, saving time is saving money!
After tours end:
After each tour ends, based on your and suppliers’ feedback, we will re-check backend data, hoping to improve our service and still propose the best price for your trip.
